Information You Choose To Send
The enquiry form asks for your name, email address and project details. A phone number is optional. The service selected and the website source are included with the enquiry so it can be understood in context.
Please do not submit sensitive personal information, access passwords or confidential technical files through the initial form. Describe the work and arrange a suitable way to share any restricted project material afterwards.
Why Your Details Are Used
Your details are used to assess the request, communicate about the proposed work and identify a suitable local firm to discuss it. The form asks for your agreement before your enquiry and contact details may be passed to that firm.
The basis for sharing your enquiry is the consent you give on the form. Information may also be processed where needed to respond to your request, protect the enquiry system from abuse or meet an applicable legal obligation.
Sharing With A Suitable Local Firm
Only information relevant to the enquiry should be shared for the purpose of discussing the work. The receiving firm may need to provide its own privacy information and agree its own terms with you before any services are ordered.
Your agreement to an enquiry referral is separate from any contract for fabrication or installation. The form does not subscribe you to a marketing list.
Storage And Retention
Enquiry information is handled through the website’s enquiry system and relevant service providers. It should be kept only for as long as needed to respond, manage the request and meet any applicable record-keeping requirements.
Access should be limited to those who need the information for these purposes. No online transmission can be guaranteed free of risk, so avoid sending information that is unnecessary for the initial discussion.
Your Choices And Rights
You can ask to access, correct or erase your personal information, and can withdraw consent to future sharing. Other rights, including restriction or objection, may apply depending on the processing and circumstances.
Use the enquiry form to submit a privacy request, select “Not Sure Yet” and begin the message with “Privacy request”. Supply enough information to identify the earlier enquiry. Withdrawing consent does not change the lawfulness of sharing that has already taken place.
You can also raise a concern with the Information Commissioner’s Office.
Website Resources And Cookies
This static website does not set advertising or analytics cookies. Its typography is requested from Google Fonts, which receives the technical connection information needed to deliver those files, such as an IP address and browser information.
The hosting and enquiry services may process technical logs for delivery and security. External websites linked from these pages have their own privacy practices.